Name：Kyle

Job Title：House Agent

Wechat ID：

About：With five years of experience in the design industry, I have developed a keen sense of spatial understanding, the habit of analyzing user needs, and skills in presenting solutions. Subsequently, I worked in the property management industry for one and a half years, where I was deeply involved in daily communication with tenants and landlords, maintenance coordination, contract renewals, and dispute resolution. This gave me a thorough understanding of the pain points and service touchpoints throughout the rental process. By applying design thinking to optimize the apartment viewing experience and leveraging the client trust built during my property management work, I am able to provide tenants with more professional, attentive rental advice and follow‑up support.