Ⅰ. China Telecom Broadband Standard Prices (RMB)

Ⅱ. Why Choose China Telecom?

• Professional Network Focus: According to our survey, China Telecom specializes in broadband services (unlike other providers that prioritize mobile phone plans), ensuring better network stability for internet-only users.
• Fast & Stable Speed: Ideal for high-bandwidth needs like online gaming (Xbox, Steam, Nintendo), 4K video streaming, and video conferences (no frequent lag or disconnections).
• Superior Infrastructure: China Telecom has a fully independent and well-maintained server & line network (updated annually). Most other broadband providers rely on China Telecom’s lines — choosing the original ensures better performance.

Ⅲ. What Services Can PLUS Agency Provide?

• 1. VIP Fast Application: As a China Telecom partner, PLUS streamlines the application process — no waiting in lines, all procedures completed quickly (saves 3–5 business days vs. self-application).
• 2. Free English-Speaking Repair Support: Report network issues to PLUS directly (no language barrier with Chinese repair teams) — troubleshooting and fixes arranged promptly.
• 3. Flexible Service Transfer: Help transfer your broadband to a new apartment within Hangzhou (no need to cancel and reapply, avoiding re-installation fees).
• 4. Hassle-Free Cancellation: PLUS handles modem return and account cancellation on your behalf (no need to visit telecom offices in person).
• 5. Foreigner-Friendly Registration: Open a broadband account using PLUS company/agent ID (avoids the hassle of self-application with a foreign passport, which requires on-site visits during working hours).

Ⅳ. Key Advantage: Low Risk for Foreigners

When foreigners apply for broadband independently, they must use their passport and visit telecom branches during working hours. Additionally, personal credit may be negatively affected if there are unpaid fees or late account cancellation. By using PLUS’s service, these risks are eliminated — PLUS manages payments and cancellation to protect your credit.

WiFi Usage Tips

Ⅰ. How to Test & Understand Broadband Speed

• Speed test tools: Download speed test apps (e.g., Speedtest) on your phone, but the most accurate method is to connect a computer to the router via an Ethernet cable (not WiFi) and use software like Speedtest.net.
• Actual speed vs. advertised speed: Real-world speed may be slightly lower (10–15%) due to factors like router performance, network card limits, and device connectivity (e.g., multiple devices using WiFi at once).

Ⅱ. Choose the Right Router

• For 100–200 Mbps speed (small apartments/1–2 people): Budget-friendly options (RMB 100–400) — TP-Link, Xiaomi, Honor.
• For 300–1000 Mbps speed (large apartments/multiple devices): High-performance options (RMB 500–1500) — Huawei, NETGEAR, Asus, Mercury (supports more devices and faster WiFi 6).

Ⅲ. For Large Apartments (100+ sqm)

• Install at least 2 routers (use "router bridging" by adjusting IP addresses) to eliminate WiFi dead zones and ensure strong signal in all rooms.

Ⅳ. Troubleshooting Weak/Lost WiFi Signal

• First step: Unplug both the WiFi router and fiber modem from the power socket, wait 3–5 minutes, then plug them back in (resolves 80% of minor issues).
• If the problem persists: Contact your PLUS agent or China Telecom repair team (via PLUS for English support).
• Note: China Telecom’s fiber modem is usually located near the apartment’s main door (either inside a cabinet or mounted on the wall).