Tina helped me find a nicely located apartment within three days of arriving in Hangzhou. Tina was friendly and professional the entire time.

Tina did much more than what I was expecting. Not only did she help me find an apartment that I was happy with, but she managed to negotiate something on my behalf with the landlord, helped me to register with the compound management, and made sure that I was happy and satisfied with the apartment. I liked that there are 2 contracts: The leasing contract, which is clear in English and Chinese, and the contract between me and the real estate agency, which describes the services that the agency will provide during the period of the lease. I am also thankful for the way she provided her service by sending pictures of the apartments that she was suggesting so I could tell her which one(s) I wanted to see, and then she proceeded to schedule the visit times with the landlords. I believe that what made this process come to a good port, was the fact that she took the time to understand what I was looking for.

Cici is very professional. Any questions she would respond straight away. When there was a problem with the hot water, she communicated with landlord and plumber and problem was resolved very quickly. Cici has excellent English and it was vey easy for me to communicate with her. I highly recommend Cici as an agent.

Agnes is very efficient and she considers your needs and expectations of a house while she is looking for houses for you. She is well organized and makes your exprience easy and smooth. she helped me to organize my contracts, arranging a logistic for moving into my new house. She replies you fast and solves any issues during your journey through your new space. I am really gratefull to her help and definitely recommend her as an agent.

ery good service. And let the things all clear。

Sherry’s help was invaluable! Super helpful, super friendly and made everything very easy

Wow! Amazing! Cherry did all the hard work for myself and my partner! Super helpful and a joy to be around!! Cherry is great to have on your side.

Agnes reply fast when I contact which is good customer service behavior.

Agnes really professional in this field. She know apartment market very well. She is friendly and always ready to help in any questions. Thank you Agnes

We have received an excellent service and kind support. I highly recommend this agency.

Cici was responsive and quick. Good job.

Cici was good to get things done. I recommend her to use as an agent.